Last Updated: 24-02-2025

At Cappa Clausa, we ensure fast, reliable, and affordable shipping across India. Read our shipping terms before placing an order.

1. Order Processing & Dispatch

• Orders are processed within 1-3 business days after payment confirmation.
• Bulk or customized orders may require additional processing time.
• You will receive a tracking link once your order is shipped.

2. Estimated Delivery Time

• Metro Cities: 3-5 business days
• Tier 2 & 3 Cities: 5-7 business days
• Remote Locations: 7-10 business days

Delays may occur due to unforeseen circumstances like weather, courier issues, or public holidays.

3. Shipping Charges

• Prepaid Orders: Free shipping on orders above ₹999.
• COD Orders: Additional charges may apply.
• Bulk Orders: Shipping costs vary based on quantity and destination.

4. Courier Partners & Tracking

We partner with trusted logistics providers like DTDC, Delhivery, Blue Dart, and India Post to ensure safe and timely delivery.

• Customers receive a tracking link via email/SMS after shipment.
• You can track your order on our website using the tracking number.

5. Delivery Issues & Address Errors

• Ensure your shipping address and contact details are correct when placing an order.
• If the address is incorrect or incomplete, re-delivery charges may apply.
• If the order is undelivered due to the customer’s fault, refunds will be issued after deducting shipping costs.

6. Lost or Damaged Shipments

If your order is lost or arrives damaged:

• Report the issue within 48 hours of delivery.
• Provide images of the damaged package for verification.
• We will arrange a replacement or refund after investigation.

7. International Shipping

Currently, we only ship within India. International shipping is not available.

8. SEO & Website Optimization

For a better shopping experience and search ranking, we implement:

• Keyword optimization: Fast Delivery, Buy School Uniforms Online, Trusted School Uniform Supplier, Easy Order Tracking.
• Mobile-friendly pages & secure payment gateways.
• SSL encryption for secure transactions.